privacy policy
Effective Date: 01-01-2025
At FANTASY LEISURE SDN. BHD. , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when purchasing or using eTickets through our platform.
At FANTASY LEISURE SDN. BHD. , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when purchasing or using eTickets through our platform.
1. Information We Collect
When you purchase or use an eTicket, we may collect the following information:
- Personal Information: Name, email address, phone number, billing address, and payment details.
- Transaction Details: Ticket purchase history, event details, and order confirmations.
- Device & Usage Information: IP address, browser type, and website interaction data.
- Personal Information: Name, email address, phone number, billing address, and payment details.
- Transaction Details: Ticket purchase history, event details, and order confirmations.
- Device & Usage Information: IP address, browser type, and website interaction data.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and confirm your eTicket purchase.
- To provide customer support and respond to inquiries.
- To send event-related notifications (e.g., ticket confirmation, reminders, updates).
- To prevent fraudulent transactions and unauthorized access.
- To improve our services and personalize user experience.
- To comply with legal and regulatory requirements..
- To process and confirm your eTicket purchase.
- To provide customer support and respond to inquiries.
- To send event-related notifications (e.g., ticket confirmation, reminders, updates).
- To prevent fraudulent transactions and unauthorized access.
- To improve our services and personalize user experience.
- To comply with legal and regulatory requirements..
3. Data Sharing & Third Parties
We do not sell or rent your personal information. However, we may share your data with:
- Event Organizers & Venues: To verify your ticket and facilitate event entry.
- Payment Processors: To securely process your transactions.
- Legal Authorities: If required by law or to prevent fraudulent activities.
- Event Organizers & Venues: To verify your ticket and facilitate event entry.
- Payment Processors: To securely process your transactions.
- Legal Authorities: If required by law or to prevent fraudulent activities.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transaction is 100% secure, and we encourage you to take precautions when sharing your personal information.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted.
6. Your Rights & Choices
You have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your data, subject to legal and contractual limitations.
- Opt-out of marketing communications at any time.
To exercise these rights, please contact us at seacruisemelaka@gmail.com
- Access, update, or correct your personal information.
- Request the deletion of your data, subject to legal and contractual limitations.
- Opt-out of marketing communications at any time.
To exercise these rights, please contact us at seacruisemelaka@gmail.com
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
8. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
9. Contact Information
For any inquiries regarding these terms, please contact us:
π§ Email : seacruisemelaka@gmail.com
π Phone : 019 - 661 1888
π Website : www.melakaseacruise.com.my
π§ Email : seacruisemelaka@gmail.com
π Phone : 019 - 661 1888
π Website : www.melakaseacruise.com.my