eTicket Terms and Conditions
By purchasing or using an eTicket through FANTASY LEISURE SDN. BHD., you agree to the following terms and conditions:
1. General Terms
1.1. Each eTicket is valid only for the activity, date, and time specified on the ticket.
1.2. Ticket holders must comply with all activity rules, venue policies, and local laws and regulations.
1.3. Fantasy Leisure Sdn. Bhd. reserves the right to amend these terms at any time without prior notice.
2. Ticket Purchase and Usage
2.1. All eTickets purchased are non-refundable unless otherwise specified by the event organizer.
2.2. A digital or printed copy of the eTicket must be presented upon admission.
2.3. Lost, stolen, or damaged eTickets will not be reissued, and ticket holders are responsible for keeping their tickets secure.
2.4. eTickets may not be resold, transferred, or reproduced for commercial purposes without the prior written consent of FANTASY LEISURE SDN. BHD.
3. Event Admission and Code of Conduct
3.1. The organizer reserves the right to refuse admission if an eTicket is found to be invalid, counterfeit, or already used.
3.2. Participants must present valid identification upon request by the event organizer.
3.3. The event organizer reserves the right to refuse entry or ask participants to leave if they violate activity rules or engage in disruptive behavior.
4. Event Changes and Cancellations
4.1. The event organizer reserves the right to alter, postpone, or cancel the event at any time.
4.2. In the event of a cancellation, refunds or ticket exchanges (if applicable) will be determined at the sole discretion of the event organizer.
4.3. If the event is rescheduled, the eTicket will remain valid for the new date, and no refunds will be issued.
4.4. In the event of weather or technical issues that affect the sailing departure time, or:
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If ticket sales for a specific trip do not meet the minimum required capacity, we reserve the right to cancel that scheduled cruise. Furthermore:
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We reserve the right to reschedule the departure time or issue a full refund. We assume no liability or responsibility for any loss or damage incurred by you.
5. Liability and Disclaimer
5.1. FANTASY LEISURE SDN. BHD. shall not be held liable for any event cancellations, venue changes, or any losses arising therefrom.
5.2. Participants assume all risks associated with participating in the activity, including but not limited to personal injury, theft, or property damage.
5.3. FANTASY LEISURE SDN. BHD. shall not be held responsible for any inability to access tickets caused by technical issues (such as email delivery failures or website disruptions).
6. Privacy Policy
6.1. By purchasing an eTicket, you consent to our collection and processing of your personal data in accordance with our Privacy Policy.
6.2. We will not share your personal information with third parties, except as necessary for event management or to comply with legal requirements.
Contact Information
If you have any questions regarding these terms, please contact us at:
📧 Email: seacruisemelaka@gmail.com
📞 Phone:
019 - 661 1888
🌐 Website: www.melakaseacruise.com.my